Hanna Plant Engineering

114B/C Boughton Ind Est.
Ollerton, Newark, Notts
NG22 9LD
Tel: 01623 869354
Fax: 01623 869373

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Policies

INTRODUCTION

Hanna Plant Engineering is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information.

This policy applies to any personal information provided by you through the Hanna Plant Engineering website (www.transmission-repair.co.uk).

It is important that you read this privacy policy together with any other privacy policy Hanna plant engineering may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This policy supplements these other policies and is not intended to override them.

 

WHY DO WE COLLECT PERSONAL INFORMATION ABOUT YOU?

Hanna Plant Engineering. collects personal information about you to deal with any enquiries you may have about them, to improve and develop these for the future and send you marketing materials if you have opted in to receive this.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

Hanna Plant Engineering may collect the following types of personal information about you:
Forename and surname
E-mail address
Telephone number
Company Name
Address
Details of your enquiry

 

HOW DO WE RECEIVE PERSONAL INFORMATION ABOUT YOU?

Hanna Plant Engineering  receives this personal information about you:
• When you contact us directly or visit the Hanna Plant Engineering website (www.transmission-repair.co.uk) and fill out an enquiry form

HOW DO WE USE PERSONAL INFORMATION ABOUT YOU?

Hanna Plant engineering. uses this personal information about you:
To identify who you are when you contact us

• To provide you with the Hanna Plant Engineering. products or services you have requested and to understand what Hanna Plant Engineering services you may be interested in.
• To contact you regarding your Hanna Plant Engineering. Services to answer your technical queries or general enquiries or to administer warranty claims or product safety-related communications.
• To improve Hanna Plant Engineering products or services and to carry out customer surveys.
• To resolve complaints or issues you may have with a Hanna Plant Engineering product or service
• To send you marketing information about Hanna Plant Engineering products or services
• To invite you to Hanna Plant Engineering  Ltd. events you may be interested in

 

WHO DO WE PROVIDE THIS PERSONAL INFORMATION TO?

Hanna Plant Engineering . will provide your personal information to:
• Our service providers who perform services on our behalf,

 

WHERE WE STORE YOUR INFORMATION

All personal information we have about you is stored on secure servers operated by Hanna Plant engineering or its third party service providers. These third party service providers have access to your personal information needed to perform their functions but may not use it for other purposes. Hanna Plant Engineering ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation

 

DATA RETENTION

Your personal information will be held in Hanna Plant Engineering customer relationship management systems for an indefinite period to manage our relationship with you. Hanna Plant Engineering will carry out periodic data cleanses of this information to ensure that it is up to date and accurate.

 

YOUR RIGHTS

You have the following rights in connection with your personal information processed by Hanna Plant Engineering

• ACCESS – you can request access to your personal information and further details about how your personal information is handled by Hanna Plant Engineering.
• OBJECT – you have the right to object to our processing of your personal information for direct marketing purposes or where the processing isn’t necessary for the purposes of the legitimate interests pursued by Hanna Plant Engineering or by a third party.
• RECTIFICATION – you can request rectification of any incorrect personal data held about you
• ERASURE – you can request erasure of any personal data where the processing isn’t necessary for the purposes of the legitimate interests pursued by Hanna Plant Engineering or by a third party.

 

You have the right at any time to withdraw consent to receiving marketing from Hanna Plant Engineering. and/or to amend the delivery method we use. To manage your rights and delivery preferences please follow the instructions in our marketing communications, enquiry forms or write to us at:

Post: 114 Boughton industrial estate, Boughton, Ollerton, Newark, Notts NG22 9LD.
Email: tim@hannaplant.co.uk

You can also exercise any of these rights at any time by contacting us using the contact details provided below.

If you are concerned or have questions about how Hanna Plant Engineering  Ltd. handles your personal data, please contact us and we will do our best to assist you.
Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/ 

 

CHANGES TO OUR PRIVACY POLICY

Hanna Plant Engineering reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.

 

GENERAL

Access to and use of this website is subject to the following terms and conditions and the laws of England and Wales.

 

COPYRIGHT

Copyright © Hanna Plant Engineering. All rights reserved. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this site are owned by Hanna Plant Engineering, or are included with permission of the relevant owner. You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted.

 

DISCLAIMER

Hanna Plant Engineering makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Hanna Plant Engineering makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall Hanna Plant Engineering, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation only applies to the extent permitted by law.

 

CONTENT

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Neither Hanna Plant Engineering, its employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss. We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice.

 

LINKED SITES

At various points throughout the site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. Whilst it is the intention of Hanna Plant Engineering that you should find these other sites of interest, neither Hanna Plant Engineering, nor its officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other sites or any information contained in them, none of which have been verified or endorsed by Hanna Plant Engineering.

 

STANDARDS COMPLIANCE

We strive to comply with the W3C WAI’s Web Content Accessibility Guidelines 1.0 and aim for our pages to conform to a minimum of ‘Level AA’ compliance. Wherever possible, level AAA requirements are also met. Every page on the website has been designed to be compliant with the HTML 4.01 (Transitional) and CSS2 (cascading style sheet) standards. While we use Bobby to test for accessibility, it is just one aspect of our testing procedure. As a computer programme, the Bobby test is not as reliable as expert evaluation.